1. Introduction
At Alqulol Bots, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your data when you use our Discord bots.
2. Information We Collect
Ticket Bot
- User IDs (for ticket management)
- Server IDs (for configuration storage)
- Channel IDs (for ticket channels)
- Message content in tickets (for support purposes)
- Team application data (when submitted)
Security Bot
- User IDs (for moderation logs)
- Server IDs (for security configuration)
- Moderation actions and logs
- Role and permission changes
3. How We Use Your Information
We use collected data solely for:
- Providing bot functionality and features
- Maintaining ticket systems and support channels
- Security and moderation purposes
- Improving bot performance and features
- Troubleshooting and debugging issues
4. Data Storage and Security
We implement appropriate security measures to protect your data:
- Data is stored securely using encrypted methods
- Access to data is restricted to authorized personnel only
- Regular security audits and updates
- Data is retained only as long as necessary for functionality
5. Data Sharing
We do NOT:
- Sell your data to third parties
- Share your data with advertisers
- Use your data for marketing purposes
We may share data only when:
- Required by law or legal process
- Necessary to protect our rights or safety
6. Your Rights
You have the right to:
- Request access to your stored data
- Request deletion of your data
- Opt-out of data collection by removing the bots
- Request data corrections
7. Data Retention
We retain data for:
- Active tickets: Until ticket is closed and deleted
- Moderation logs: Up to 90 days
- Configuration data: Until bot is removed from server
8. Children's Privacy
Our services are intended for users 13 years and older, in compliance with Discord's Terms of Service. We do not knowingly collect data from children under 13.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
For privacy-related questions or data requests, please join our Support Server.