Ticket Bot Setup
Step 1: Invite the Bot
Click the invite link and select your server. Ensure the bot has Administrator permissions for full functionality.
Invite Ticket Bot
Step 2: Initial Setup
Run the setup command in your server:
/setup
This will create the necessary channels and categories for the ticket system.
Step 3: Configure Categories
The bot will automatically create these categories:
- Tickets - Active support tickets
- Closed Tickets - Closed but not deleted tickets
Creating a Ticket
- Users click the ticket button in the ticket channel
- Select a category from the dropdown menu
- A private ticket channel is created automatically
- Only the user and staff can see the ticket
Staff Commands
/rename [member] [new_name]
Rename a ticket channel to better organize tickets
/teamapply [member]
Send team application form to a member or display it
Ticket Actions
- Claim: Assign yourself to handle the ticket
- Unclaim: Release the ticket for others to handle
- Close: Move ticket to closed category (can be reopened)
- Delete: Permanently delete the ticket with reason
Security Bot Setup
Step 1: Invite the Bot
Click the invite link and grant Administrator permissions for full protection features.
Invite Security Bot
Automatic Protection Features
The Security Bot automatically protects your server with:
- Anti-Raid: Detects and stops mass join attacks
- Auto-Moderation: Filters spam, links, and inappropriate content
- Role Protection: Prevents unauthorized role changes
- Audit Logging: Tracks all moderation actions
Security Features
Raid Protection
Automatically detects suspicious join patterns and takes action to protect your server from raid attacks.
Message Filtering
Filters spam, excessive caps, link spam, and unwanted content automatically.
Member Verification
Optional verification system to ensure new members are legitimate.
Detailed Logs
Comprehensive logging of bans, kicks, mutes, and other moderation actions.
Custom Configuration
Contact our support team to customize:
- Automod sensitivity levels
- Custom word filters
- Role hierarchy protection
- Logging channel setup
Troubleshooting
Bot Not Responding
- Ensure the bot has Administrator permissions
- Check if the bot is online (green status)
- Try re-inviting the bot with the correct permissions
Tickets Not Creating
- Run
/setup again to recreate channels
- Ensure bot has permission to create channels
- Check that the ticket category isn't full (50 channels max)
Security Features Not Working
- Verify bot role is above member roles
- Ensure Administrator permission is granted
- Contact support for configuration assistance
Need More Help?
Join our support server for personalized assistance, feature requests, and community discussion.
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